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Customer service: chunmeipm@gmail.com
Dear Customer: Hello! We are very happy to announce to you that in order to provide you with a better and more convenient shopping experience, we have launched a global free shipping service! No matter where you are in the world, you can enjoy this benefit.
-Product range This global free shipping policy applies to [specific product categories or all products on our website/store, if there are special products that are not applicable, list them here].
-Destination range All countries and regions around the world are covered by this free shipping. Whether it's a bustling international city or a remote island or mountainous area, we will ensure that your goods are delivered free of charge.
Which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at chunmeipm@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
To learn more about returns, please see our Returns Policy.
Our goal is to provide you with the best shipping options, no matter where you live. Every day, we serve hundreds of customers around the world, ensuring we always provide you with the highest level of responsiveness.
The time frame for order delivery is divided into two parts:Processing time: 1-3 working days. Shipping time: 8-12 business days. Different countries use different logistics. The types of logistics cooperation are as follows: USPS, Yun Express, DHL, FedEx, Ontrac...
Delivery time = processing time + shipping time
Our estimated delivery date depends on a variety of factors, including the destination address and how quickly we can assemble and prepare your items for shipping. For example, if you order a product, it will take 1-3 business days for processing and then 8-12 business days for shipping. Therefore, you can expect to receive it within 10-15 business days. (In the event of force majeure, such as storms, earthquakes, floods, etc., the situation will be handled according to the prevailing circumstances and will be announced separately)
To learn more about shipping issues, please see our Shipping Policy.
▶Embossed thermostatic mug/coffee cup
Available in white silver-plated and pearlescent purple with a sophisticated and unique embossed design, it's a stylish yet practical drinkware that will keep all your favorite hot drinks hot.
▶Ceramic + electroplating process
The ceramic material makes the cup feel warm and moist. The electroplating process makes it look beautiful and improves durability. The perfect combination of the two brings excellent quality to the cup and a better experience for users.
▶Intimate design
The thermostat pad is heated by gravity induction and has a constant temperature of 130℉. The automatic power-off function prevents emptying and avoids safety hazards. This design allows you to enjoy warm drinks at any time, which is thoughtful and practical.
▶Warm gift ideas
Packaged in a beautiful gift box, it is a gift full of love. Whether it is a gift for a hard-working mother, a steady father, or a dear wife, it is perfect. Heart-warming gift ideas for all kinds of holidays, including Christmas.
▶Size
Mug: height 11cm * width 9.5cm
Spoon: length 16cm * width 2.5cm
Heating pad: Width 13cm * Thickness 2.5cm (Cable length: 85cm)
Gift box size: 31.5cm * 13cm * 19cm
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