Christmas tree thermostatic mug

Dear Customer: Hello! We are very happy to announce to you that in order to provide you with a better and more convenient shopping experience, we have launched a global free shipping service! No matter where you are in the world, you can enjoy this benefit.

Free shipping scope

-Product range This global free shipping policy applies to [specific product categories or all products on our website/store, if there are special products that are not applicable, list them here].

-Destination range All countries and regions around the world are covered by this free shipping. Whether it's a bustling international city or a remote island or mountainous area, we will ensure that your goods are delivered free of charge.

Which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at chunmeipm@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

To learn more about returns, please see our Returns Policy.

Our goal is to provide you with the best shipping options, no matter where you live. Every day, we serve hundreds of customers around the world, ensuring we always provide you with the highest level of responsiveness.

Processing time: 1-3 working days. Shipping time: 8-12 business days. Different countries use different logistics. The types of logistics cooperation are as follows: USPS, Yun Express, DHL, FedEx, Ontrac...

Delivery time = processing time + shipping time

Our estimated delivery date depends on a variety of factors, including the destination address and how quickly we can assemble and prepare your items for shipping. For example, if you order a product, it will take 1-3 business days for processing and then 8-12 business days for shipping. Therefore, you can expect to receive it within 10-15 business days. (In the event of force majeure, such as storms, earthquakes, floods, etc., the situation will be handled according to the prevailing circumstances and will be announced separately)

To learn more about shipping issues, please see our Shipping Policy.