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Customer service: chunmeipm@gmail.com
Dear Customer: Hello! We are very happy to announce to you that in order to provide you with a better and more convenient shopping experience, we have launched a global free shipping service! No matter where you are in the world, you can enjoy this benefit.
-Product range This global free shipping policy applies to [specific product categories or all products on our website/store, if there are special products that are not applicable, list them here].
-Destination range All countries and regions around the world are covered by this free shipping. Whether it's a bustling international city or a remote island or mountainous area, we will ensure that your goods are delivered free of charge.
Which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at chunmeipm@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
To learn more about returns, please see our Returns Policy.
Our goal is to provide you with the best shipping options, no matter where you live. Every day, we serve hundreds of customers around the world, ensuring we always provide you with the highest level of responsiveness.
The time frame for order delivery is divided into two parts:Processing time: 1-3 working days. Shipping time: 8-12 business days. Different countries use different logistics. The types of logistics cooperation are as follows: USPS, Yun Express, DHL, FedEx, Ontrac...
Delivery time = processing time + shipping time
Our estimated delivery date depends on a variety of factors, including the destination address and how quickly we can assemble and prepare your items for shipping. For example, if you order a product, it will take 1-3 business days for processing and then 8-12 business days for shipping. Therefore, you can expect to receive it within 10-15 business days. (In the event of force majeure, such as storms, earthquakes, floods, etc., the situation will be handled according to the prevailing circumstances and will be announced separately)
To learn more about shipping issues, please see our Shipping Policy.
▶ Products and materials
Handmade ceramic products - Animal series tea pets include zodiac tea pets, tiger ceramics, cow ceramics and other cute shapes, all of which are ceramic products. Crafted from fine, soft clay, it is a unique piece of ceramic art and a beautiful sculpture. These charming tea pets also make great decorative additions to your living space.
▶ Simple instructions
The dimensions of each product vary, but approximate dimensions are 3 cm wide (1.2 inches) and 5 cm high (2 inches). The final specific size is subject to the actual product.
▶Technology/Usage
This tea pet is made using handmade ceramic techniques. Each piece is a unique work of art, like a beautiful statue. As an animal statue tea pet, it not only adds fun to tea lovers' tea time, but also can be used as home decoration and pottery decoration. Whether placed on the desktop or on a bookshelf, it injects artistic flavor into your living space. It's the perfect gift choice for art and tea lovers.
▶ Suitable for gift giving
This handmade ceramic animal tea pet is undoubtedly a great choice for gift giving. Whether it is as a tea gift for tea lovers, or as a Halloween gift, birthday gift, wedding gift, party gift, Christmas gift, or as a best friend gift, best man gift, bridesmaid gift, it is very suitable. It also makes a unique statue gift for art lovers.
▶ Process description
This handmade ceramic animal tea pet is handmade. Due to the nature of hand firing, there will be slight differences between products. At the same time, due to differences in firing temperature and kiln location, the product may have mixed colors, small black spots, fire marks, etc. These are normal process phenomena.
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